platform

OUR PLATFORM

We provide:

Tailor-made, interactive engagement and consultation platforms
Expert advice on community engagement and consultation
Support to integrate digital consultation with traditional engagement activities, optimising community involvement and feedback

A bespoke community consultation platform

The GoCollaborate platform has been designed to be fully customisable. As such it can be structured to meet your exact needs so that you properly hear from your community. Critical to this is getting informed comment and the platform enables the right questions to be asked, and the right type of supporting information to be presented.

Platform benefits and functionality

What will my platform comprise?

A fully customisable question-type set, so that you can ask what you want, how you want.
Ability to present all the supporting information documents needed to enable informed comment and feedback.
Geographic Information System (GIS) mapping utilisation for presenting consultation relevant, geographic information for example; proposed development boundaries, site outlines and areas of special interest.
GIS capabilities also enable location-specific comments to be captured and reported.
Users can be given the ability to leave comments that can be read, liked and commented on, by other registered users.
Users can also leave confidential comments which are not public.

How can the platform help in reaching and engaging communities?

Platform allows for multiple check-ins, not just one-hit participation.
The platform web address can be shared easily on social media and linked to on websites, making access easy.
The platform web address can be accessed via a QR code, ideal for advertising on leaflets and posters. No downloads required.
Ability for you to message consultation updates to registered users, ideal for informing on consultation progress and reminders.
Real-time reporting on take-up, so that areas of non-engagement can be targeted.
On-going access to your ‘virtual’ consultation community through future platform builds.

How do I know I can trust the responses?

User registration is required for users to leave feedback giving you assurance about the validity of consultation feedback.
User verification is an option for getting more assurance about the validity of feedback.
The platform incorporates demographic data capture, so that you know who is responding to the consultation.
Real-time access through the customer portal to add guidance and police and moderate comments.
Secure data management meeting all GDPR requirements

How do I report the responses that come in?

Anytime access to PDF consultation results reports.
Customisable reporting to incorporate summaries and highlights into PDFs.
Access on request to supporting Excel data.
Ability to incorporate non-digital consultation results for analysis and reporting.
Results can be reported back to the community, through the platform.
You will have real-time access, through the Customer Portal, to consultation results and all comments.